So the AOL broadband equipment (a modem and software) arrived, confusing me because no engineer had come to "switch on" broadband at the house. Silly me -- unlike ISDN, I learned no special installation is needed aside from a special phone adaptor/filter to go in the jack. Hey, you laugh but no one's had wired broadband out here! But AOL also said I needed to use its software to get online. No thanks. I suspect there's probably a way to connect even without having the software up-and-running, but I shifted over to using BT broadband instead. So far, rock solid.

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