The Joy Of Vacation Rentals Searching On The Web (Not)

Later this year, I'm finally taking some time off with the family, a real vacation. That'll include a week over in Maui, where I haven't been back to for about 15 years. That also means finding a place to stay.

I left it to my wife to figure it out, and she went out and came up with a few places after searching. One seemed perfect -- its own jacuzzi, on the beach, plenty of room for us all.

She called me in to take a look, and all my search spam radar detectors started firing up. What's with this multi-hyphenated domain? What's with this keyword stuffing? How come a search on the name of this place is bringing me up over 500 pages all on different domains?

It's hard when you're in search marketing not to see all that stuff. I've described it to some people like that scene in the Matrix, when Cypher is staring at those three monitors with streaming code that looks like nothing. He tells Nero:

I don’t even see the code anymore; all I see now is blonde, brunette, redhead

When I do a search, it's hard to look at just the content I'm being shown. All I see is seo, seo, seo.

My wife used the "availability checker" for the house, only to discover that just sent an email off to someplace that never emailed back. Disgusted, she handed things over to me to continue.

I did a fresh search, then decided to follow up with one of the top sites listed that seemed fairly legit. I mentioned those 500 pages before. Clearly if you have a vacation home in Hawaii (and probably anywhere), you end up with multiple people trying to get you renters.

What I was after was a primary rental agency or property management firm. For example, I'm used to renting vacation houses in Newport Beach. Each house will have one primary rental agency that handles it (and if you're looking for houses there, by the way, try Burr White, Cannery Rentals and Balboa Newport Reality as good starting places). I wanted the primary agency for this house, rather than some go between.

I ended up at Hawaiian Beach Rentals, here. I have no idea if they are the primary property management agency or not. But the site was informative, plus I actually liked that they had a local 808 number shown rather than a 800 number. The houses were well described, and the guest comments section had remarks that didn't look faked. From an SEO perspective, I was pleased not to end up at a place with a billion hyphens in the domain name. Sure, I held my nose a bit at how every page listed every place you could think of in Hawaii as links. Goodness knows, I'd seen much worse -- plus at least those links lead to actual listings. Don't hurt them, Matt.

Even better, when I contacted them, I got an email back within about fifteen minutes about the house. Sadly, it was already booked. They recommended another one, but we didn't really like it. So I started plowing through the listings for Maui, as you'll see here.

Ugh. Eight pages of listings, 15 listings per page and no way to narrow down to what I wanted. Still, I carried on, finding a few things and firing off an email about them. While I waited for a reply, I went back to basics, more out of curiosity than anything else. What would Maui vacation rentals bring up on Google?

As it turned out, Hawaiian Beach Rentals was number three, which I took as a good sign. I popped open tabs to check out the other listings and was instantly impressed with Vamoose. Wow, exactly what I needed. You could drill down to anything.

Check it out. Here are (1) three bedroom (2) houses (3) with pools (4) on the beach (5) on Maui. Amazing, narrowed to five criteria.

Well, amazing not. The first three listings were all sponsored and none of them on the beach. Below that were other results, some of which were matches but plenty that weren't.

Vamoose is definitely something I'll keep in mind for the future, but it's not the perfection I'd hoped for. Meanwhile, my search marketing reflexes kicked in, making me both annoyed by and admiring of how AdSense units had been worked into the listings, so that you might mistakenly click on them thinking they were real "listings."

I know, there are probably better places for me to seek vacation rentals, specialty search engines that might do what I hoped Vamoose should do. Hey, feel free to note them below. But to cap off my post today, one last thing, this time on TripAdvisor.

I've known the site for ages. I like it as a way to see what others might think about a particular hotel. And I just went over to check out hotels for when I go out to Las Vegas in November (ended up at New York New York, by the way). But after searching for Las Vegas Hotels, does TripAdvisor really need to give me a domain like this:

las-vegas-hotels.tripadvisor.com

Honestly, I had to laugh. What, two hyphens aren't enough -- you had to do subdomains as well? I suppose I can be thankful that the page for New York New York wasn't:

new-york-new-york-las-vegas-hotels.tripadvisor.com

or

new-york-new-york.las-vegas-hotels.tripadvisor.com

By Danny Sullivan on Aug. 19, 2006 | Permalink
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Comments

Danny, Danny...who needs search engines when you have the network that you do? :P Call Hawaii SEO, he'll hook you up. :)

Comment by BogglesMyMind Author Profile Page | August 29, 2006 2:21 PM

You think its hard to find a decent vacation rental search results, you want to try SEO'ing a site to compete with these guys!!

This vacation rentals industry is far and away the hardest I have ever competed in on an SEO front!

We don't have much of a selection in Maui and I'm not going to spam your blog by listing URL's to them all - I'm sure you can figure out the site easily enough if you want to!

Comment by TipTop Author Profile Page | August 29, 2006 3:49 PM

Aloha Danny,

Here is the exact page you’re looking for.
http://alternative-hawaii.com/accmau.htm

Instead of posting an extra long comment I posted it on my blog here.
http://hawaii-online-advertising.com/blog/2006/08/29/searching-for-maui-vacation-rentals/

Please feel free to email me if you need anything. I'm always happy to help.

Aloha,
Dave.

Comment by Hawaii SEO Author Profile Page | August 30, 2006 12:55 AM

I have had a great experience finding vacation home rentals all over the world. I've stayed on the Big Island in Hawaii, on the coast of Italy, on the ski slopes in New England. I booked through a travel club I am a member of - Hideaways Aficionado Club. They have an excellent web site that gives you details and photos on the vacation or villa rentals then you contact Hideaways and they give you the direct homeowner contact info. It's worth looking into if you like staying in vacation home rentals. They also have resorts, hotels and cruises, too, and their newsletters are chock full of other member experiences, travel tips and some unbelievable deals. Their web site is www.hideaways.com. Seriously, check them out.

Comment by AddictedtoTravel | August 31, 2006 9:42 PM

Hey Danny...

Welcome to the toughest space in SEO/SEM...yup, it's no holds barred here on the travel frontier...and you may well have found your next niche...Danny Sullivan, The Sherriff of Travel Spam...by the way, was that someone spamming your blog further up the list...

Best wishes on your new adventures...

Comment by HMW Author Profile Page | August 31, 2006 10:40 PM

Danny,

Maybe you should visit my client's website, http://www.VRgateway.com/

It's a new site, but it might be helpful next time you're searching for a vacation rental.

Comment by NNijjar | August 31, 2006 11:23 PM

Dear Danny this comment is for you personally.
I have a website completetraveldirectory.com that may be of some use to you. It is a directory of travel related websites listed alphabetically by category. It is under construction and currently has 42,000 links.

David Lowry

Comment by davidlowry | September 1, 2006 12:50 AM

Danny, I'm surprised you would go to an agency first. My experience with agencies is that you get nowhere near the care and service that you can get from a good 'vacation rental by owner' (or value for that matter as the agent charges a fee which often puts the price up). Having said that, I understand that some people feel more confident that they will not end up in a dive!

Our little website (published under www.4star-mauirentals.com) used to come up on page 1 of Google for the search term 'maui vacation rentals'(at times in the top 3 and sometimes even #1). We enjoyed that for almost 5 years. Then last November we were wiped off the map and have not been able to get back up there. Seems like the big agency sites are invincible now.

I'm shooting for 'Kihei apartment' keywords more now but still hanker after that fantastic traffic (and bookings) that we used to get from 'maui vacation rentals' and related keywords. Any ideas?

Comment by Aline | September 1, 2006 3:06 AM

I have been in online travel for 11 years and can't believe that it is still so hard to plan travel. I did a test for accomodation specific Google mashup but just replaced it with a swicki after I saw it at the SES exhibits in San Jose. (BTW - Sorry you are leaving, but I understand). The swicki gave me more the features I was striving for - now if only it would let me include exactly the sites I wanted. I have been including only official hotel sites and excluding third party travel sites. It will be an on-going process, but so far I really like the results - especially with the tagging and the opportunity to promote sites. If you get a chance, please check it out TripMojo. Thanks!

Comment by ztraveler | September 1, 2006 4:11 AM

Danny,
Boy, you've hit the nail on the head as to what is keeping back vacation rentals vs. hotels more than anything else. I believe this is the fastest growing travel sector, but boy is it a mess when you want to rent a vr. It shouldn't be this hard.
1. I have to agree with Aline who commented that most would be better off renting direct from owner than from an agency. Agencies are a throwback (in many ways) to preinternet days. Think calling travel agency vs. reserving with american airlines or expedia directly.
2. The direct from owner internet portal/listing business is still in the midst of expansion. Every body and his brother sets up a new site every day. I've got so many offers for sites to list on it is absurd (I own several vr's/none in HI) - absurd for the owner and for the guest. The business started online in the mid 90's with 4 major sites, 3 of which were bought by wvr group in the last year. My bet is that in the next 5 years you will be able to go to one of 3 or 4 main sites and find a great rental anywhere in the world. There might be some regional sites that do well also.

3. tripadvisor hasn't figured out how to deal with vacation rentals yet, because they don't allow individual properties to be listed yet, except as resources, so it is hard to get that feedback mechanism - though rentors.org (who propably hosted the availability calendar you saw)does host guestbooks for individual owners.

4. try being an individual owner and apply seo and compete in this business. i've been working at it self taught for a year and it stinks. often outplaced by totally irrelevent sites.

5. don't give up - it's still worth it to stay in a vacation rental rather than a hotel!

Comment by Vacation Mamma | September 1, 2006 7:34 AM

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