Comments on: Clear Airport Security Program Closes Abruptly; Goodbye Flo, Too? http://daggle.com/clear-airport-security-program-closes-707 Danny Sullivan's Personal Blog Thu, 18 Mar 2010 22:23:36 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Van http://daggle.com/clear-airport-security-program-closes-707/comment-page-1#comment-3013 Van Tue, 23 Jun 2009 21:50:57 +0000 http://daggle.com/?p=707#comment-3013 I consider myself lucky. I got a free 1 yr. membership though Marriott Rewards. I had just gotten an email last week from Clear saying it was time to renew and to consider a multi-year membership. Luckily I had not acted. I consider myself lucky. I got a free 1 yr. membership though Marriott Rewards. I had just gotten an email last week from Clear saying it was time to renew and to consider a multi-year membership. Luckily I had not acted.

]]> By: Vincent http://daggle.com/clear-airport-security-program-closes-707/comment-page-1#comment-3005 Vincent Tue, 23 Jun 2009 17:37:08 +0000 http://daggle.com/?p=707#comment-3005 According to TSA rules, Any Registered Traveler (RT) program must be accepted by another competing RT provider. In the case of Clear. They operated several airports and FLO piggy backed off those offered by Clear. So if 20 lanes are offered nationwide and Clear operates 18 of them, With Clear shutting down FLO will only have 2 lanes left to operate. Be aware that this is only an example as I am not 100% sure of which lanes are owned by what company. Now if FLO takes over the Clear lanes, They would by law be required to recongnize and accept the Clear card until its expiration and the RT systems should have a means of communcating this information to them since it is fed through the TSA system. According to TSA rules, Any Registered Traveler (RT) program must be accepted by another competing RT provider. In the case of Clear. They operated several airports and FLO piggy backed off those offered by Clear. So if 20 lanes are offered nationwide and Clear operates 18 of them, With Clear shutting down FLO will only have 2 lanes left to operate. Be aware that this is only an example as I am not 100% sure of which lanes are owned by what company. Now if FLO takes over the Clear lanes, They would by law be required to recongnize and accept the Clear card until its expiration and the RT systems should have a means of communcating this information to them since it is fed through the TSA system.

]]> By: Wendy http://daggle.com/clear-airport-security-program-closes-707/comment-page-1#comment-3004 Wendy Tue, 23 Jun 2009 16:10:57 +0000 http://daggle.com/?p=707#comment-3004 I agree with Mario. I'd like to know how they are handling all my personal information including eyeball scans, fingerprints, social security number etc. Are their computers going to end up on Ebay along with all our personal information? I agree with Mario. I’d like to know how they are handling all my personal information including eyeball scans, fingerprints, social security number etc. Are their computers going to end up on Ebay along with all our personal information?

]]> By: Kim http://daggle.com/clear-airport-security-program-closes-707/comment-page-1#comment-3003 Kim Tue, 23 Jun 2009 16:07:41 +0000 http://daggle.com/?p=707#comment-3003 Here in SLC, there has never been any FLO signage or FLO presence of any kind, yet they list FLO as servicing terminal 2 as of today. I suspect the two systems have had a sharing arrangement for equipment and personnel, otherwise how could they go quite literally overnight from having zero presence here to full service (not just coming soon)? Here in SLC, there has never been any FLO signage or FLO presence of any kind, yet they list FLO as servicing terminal 2 as of today. I suspect the two systems have had a sharing arrangement for equipment and personnel, otherwise how could they go quite literally overnight from having zero presence here to full service (not just coming soon)?

]]> By: Dave Wegman http://daggle.com/clear-airport-security-program-closes-707/comment-page-1#comment-3001 Dave Wegman Tue, 23 Jun 2009 15:35:13 +0000 http://daggle.com/?p=707#comment-3001 Please be advised that Flo does not operate at Orlando International Airport. Perhaps you misread the map on the Flo website. The map is 'Registered Traveler Airports' not Flo specific airports. Please be advised that Flo does not operate at Orlando International Airport. Perhaps you misread the map on the Flo website. The map is ‘Registered Traveler Airports’ not Flo specific airports.

]]> By: Shefaly http://daggle.com/clear-airport-security-program-closes-707/comment-page-1#comment-2995 Shefaly Tue, 23 Jun 2009 14:01:35 +0000 http://daggle.com/?p=707#comment-2995 Got here via @JackieDanicki. Interesting. I returned to LHR T5 London from India yesterday and my colleague asked me why I hadn't registered on IRIS. I cited inertia and he told me his entire family was IRIS-enabled. As we got there, we noticed that although it was past mid-day, the IRIS lane was closed. They opened it shortly after and I was 5th or 6th in the non-IRIS queue. We both got out almost within seconds of each other (he got out first) and our bags arrived such that I was able to leave before he did. Now don't get me wrong. I love new technology - that IS my life and business - although filling forms puts me off ergo no IRIS yet. But as long as other inefficiencies remain in the chain, it is a case of Hurry Up And Wait Elsewhere, isn't it? I don't look like my ugly passport photo (I hope) but I have always been let in. The colleague mentioned that he had to be careful not to waive a shopping bag at the entry sensor, else his 6'4" frame was directed to the lowest eye level iris scanner sensing a child or short person. Until next time, human interventions? :-) Got here via @JackieDanicki. Interesting. I returned to LHR T5 London from India yesterday and my colleague asked me why I hadn’t registered on IRIS. I cited inertia and he told me his entire family was IRIS-enabled. As we got there, we noticed that although it was past mid-day, the IRIS lane was closed. They opened it shortly after and I was 5th or 6th in the non-IRIS queue. We both got out almost within seconds of each other (he got out first) and our bags arrived such that I was able to leave before he did. Now don’t get me wrong. I love new technology – that IS my life and business – although filling forms puts me off ergo no IRIS yet. But as long as other inefficiencies remain in the chain, it is a case of Hurry Up And Wait Elsewhere, isn’t it? I don’t look like my ugly passport photo (I hope) but I have always been let in. The colleague mentioned that he had to be careful not to waive a shopping bag at the entry sensor, else his 6′4″ frame was directed to the lowest eye level iris scanner sensing a child or short person. Until next time, human interventions? :-)

]]> By: On the Road again http://daggle.com/clear-airport-security-program-closes-707/comment-page-1#comment-2994 On the Road again Tue, 23 Jun 2009 13:36:02 +0000 http://daggle.com/?p=707#comment-2994 Am I reading this wrong or does the flo website say that in order to go through "Step2" of the enrollment process, you have to go to one of four locations - downtown DC, Times Square, Reston, VA or Reno NV????? I think they better expand their locations or they are going to have some problems signing people up. Why can't I get out of my mind the picture of the guys from "Reno 911" doing the interview? Am I reading this wrong or does the flo website say that in order to go through “Step2″ of the enrollment process, you have to go to one of four locations – downtown DC, Times Square, Reston, VA or Reno NV?????

I think they better expand their locations or they are going to have some problems signing people up. Why can’t I get out of my mind the picture of the guys from “Reno 911″ doing the interview?

]]> By: 'Clearly' Devastated http://daggle.com/clear-airport-security-program-closes-707/comment-page-1#comment-2992 'Clearly' Devastated Tue, 23 Jun 2009 12:57:02 +0000 http://daggle.com/?p=707#comment-2992 This is so disappointing. We have used Clear since its inception and have found it an invaluable aid for our frequent travel schedule. My husband and I each paid up front for 3 year deals - and agree that the money should be refunded and that a class action suit should be instigated. If anyone has information on how to proceed with being a part of any such suit it would be appreciated. This is so disappointing. We have used Clear since its inception and have found it an invaluable aid for our frequent travel schedule. My husband and I each paid up front for 3 year deals – and agree that the money should be refunded and that a class action suit should be instigated. If anyone has information on how to proceed with being a part of any such suit it would be appreciated.

]]> By: UpsetUser http://daggle.com/clear-airport-security-program-closes-707/comment-page-1#comment-2991 UpsetUser Tue, 23 Jun 2009 12:43:50 +0000 http://daggle.com/?p=707#comment-2991 One way to get to these guys is to go to their investors. The investors are fat-cats in it for their own financial benefit. For this program to be marketing itself to new customers for extended time periods, knowing full well that they were having financial problems with their creditors is unconscionable. VCs don't like to have a bad name. So here is one that now has a VERY VERY BAD NAME. Please contact them and let them know that you are upset. They were as involved in this as Steven Brill and anyone else at the actual company. Spark Capital 137 Newbury St. 8th Floor Boston, MA 02116 Phone: 617.830.2000 Fax: 617.830.2001 http://www.sparkcapital.com/contact/ One way to get to these guys is to go to their investors. The investors are fat-cats in it for their own financial benefit. For this program to be marketing itself to new customers for extended time periods, knowing full well that they were having financial problems with their creditors is unconscionable. VCs don’t like to have a bad name. So here is one that now has a VERY VERY BAD NAME. Please contact them and let them know that you are upset. They were as involved in this as Steven Brill and anyone else at the actual company.

Spark Capital
137 Newbury St.
8th Floor
Boston, MA 02116

Phone: 617.830.2000
Fax: 617.830.2001

http://www.sparkcapital.com/contact/

]]> By: mario http://daggle.com/clear-airport-security-program-closes-707/comment-page-1#comment-2988 mario Tue, 23 Jun 2009 09:18:56 +0000 http://daggle.com/?p=707#comment-2988 And in addition... what is going to happen to all our data? Personal data, fingerprints, pics, addresses, phone numbers? Someone has to look into this before they run away with the hard drives and put everything out for sale. It's not only disappointment for the money, it's a security issue. P.S. - Sorry, forgot to tell you great post! And in addition… what is going to happen to all our data? Personal data, fingerprints, pics, addresses, phone numbers? Someone has to look into this before they run away with the hard drives and put everything out for sale. It’s not only disappointment for the money, it’s a security issue.
P.S. – Sorry, forgot to tell you great post!

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