Gmail, Can I Have My Mail Via Pop? Computer Says No: Error 0X800CC92

by Danny Sullivan on April 27, 2006

in Email

So much to do, so much to write — and major hassle factor as Gmail holds my
email hostage, pretending my username and password isn’t valid.

OK, I can get in via the web. I can send mail via SMTP. But if I want to POP
download, that’s not happening. That hasn’t been happening for at least 5 hours
now.

Outlook gives me this error:

Error (0×800CCC92) : Your e-mail server rejected your login. Verify your
user name and password in your account properties. Under Tools, click E-mail
accounts. The server responded: -ERR [AUTH] Username and password not
accepted.

Argh! Argh, argh, argh! Give me my mail!

My username and password are fine, believe me. I didn’t suddenly change them
in Outlook or Mailwasher, for that matter. Gmail’s just having a bad day and
taking me along with it.

I’ve been through this before, as covered
here. I haven’t seen any
widespread complaints, so perhaps it’s just me. If so, I don’t know why. And if
it’s more than just me, I sure wish Gmail would have some type of status report
so I’d know.

How about checking help? Sure, they’ve got a topic on that.
POP: I keep
receiving prompts to enter my username and password
basically says make sure
you’ve entered your info correctly and that you aren’t checking your email too
often. Neither is the situation with me. It would be nice if they’d added
something like:

The problem could also be us! From time to time, we’ve been known to have
an off-day. Check our network status page to see if this is a reported issue
or try back later.

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{ 1 comment… read it below or add one }

1 robbie April 28, 2006 at 11:49 am

I had this problem too when setting up Gmail Pop for my girlfriend in Outlook 2003 – no luck at all.

I tried it in Mozilla Thunderbird instead (I recently switched over myself), and hey presto – no problems!

Is this sudden Microsoft incompatibility a coincidence, or will this be the next Mozilla product (after Firefox) that Google start pushing?

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