Gmail POP Troubleshooter Utility Released

by Danny Sullivan on November 20, 2006

in Email


Gmail Troubleshooter Utility Promo

For whatever reason, I couldn’t get some of my messages from Outlook to
actually send through Gmail this weekend. I went through the
various things I’ve
tried when this has happened in the past and settled on the
solution of
deleting my Gmail account settings and entering them anew into Outlook. When I went to get
the right settings from Gmail help,
I came across a promo for a new
Gmail POP Troubleshooter utility that you can
download from Google. Hallelujah! Poking around, I found that it

rolled out
earlier this month.


Gmail POP Troubleshooter Utility Screenshot

Firing up the software, it checked my settings and declared them OK. It then checked the connection with the Gmail server, then shut down
and disappeared. Along with this, my mail also
started to go out, as a result.

I kept having sending problems for about an hour or two. Each time I ran the
troubleshooter, they went away. I have no idea if the troubleshooter was
actually making some change or it was all a coincidence, with Gmail perhaps having a slow day. Regardless, the troubleshooter solved the problem, so
I’ll give it the credit.

Check it out, if you’re having an issue. I was disappointed that after it
runs, it just shuts down with no summary screen or report of what it found.

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{ 1 comment… read it below or add one }

1 Drew November 29, 2006 at 4:13 pm

Any ideas on troubleshooting mobile phone gmail? I have the Motorola Q and my GMail USED to work but once they released the mobile app (which doesn’t work on the Q) my mail no longer works. I am able to get mail from last year but no new mail comes in. Figured someone may have read this that had a similar issue.

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