I’m a big fan of Dell’s support, especially because I use my Dell laptops as if they’re desktops. If my laptops go out of commission, I’m in trouble. That’s why I get the best possible Dell warranty (on-site next business day) when it comes to any breaks (which are often physical and are a result of “addictive normal use”). It’s very convenient. And I have no complaints. I’m quite happy with them, and if I continue down PC lane, I won’t hesitate to continue using Dell.