I got a new
T-Mobile Vario MDA II (HTC Hermes) Windows Mobile 5 smartphone about a week
ago that absolutely rocks. Unlike
my Verizon XV6700, it’s fast and nimble. Much more on this in a future post.
What didn’t rock was trying to sync with Outlook and finding none of my contacts
were making it over. Instead, I got this message:
ActiveSync encountered a problem on the desktop
Support Code: 85010014
Ugh. I did the usual
plug
it in to Google for help routine and got the impression from a number of
pages that I was going to have to do a lot of reinstalling, such as
this one. Stupid me blew right past the part at the top telling me that
ActiveSync 4.2 resolves the problem (the phone came with ActiveSync 4.1).
Fortunately, despite my stupidity (or fast reading) I did think to actually
go to Microsoft directly to see if there was a more current version of
ActiveSync. There was (4.2
here), and it flat out told me:
Changes in ActiveSync 4.2 include the following updates:
- Microsoft Outlook improvements: Resolves issues relating to error code
85010014
And it did!
{ 1 comment… read it below or add one }
Since a week I got the same Smartphone and I think it totally rocks! I did face the same Active Sync problem, but it’s indeed fixed with the Active Sync 4.2 update. Also for the Dutch version of Windows Mobile 5 which runs on my HTC TyTn. Have fun with it!