Things I Hate About LinkedIn As A Group Owner

by Danny Sullivan on December 12, 2008

in Internet, Web 2.0

In just over a year, our
Search Engine Land
group
on LinkedIn has grown to nearly 3,600 members. Despite new features
being added for group management, I still feel like I’m banging my head against
the wall in hoping the groups become more usable. So, a short wish list
including the ability to message members directly rather than exporting email
addresses and block competitive ads:

  • Allow For Moderated Discussions: We recently switched on
    discussions, and it’s pretty amazing how the community within our group is
    already interacting. But I’m still wary of someone starting a "discussion"
    only to use it for self-promotional purposes. Let the group owner see proposed
    discussions and allow them to go public if they meet with the owner’s
    approval.
     
  • Allow For Block & Kill On Discussions: It’s nice that if someone
    submits an inappropriate news story, I can kill the story and block the user.
    Let me do the same for discussions.
     
  • Email Or Feed Of Discussion Activity: Sure, I can see a digest of
    what discussions have been started in the group. However, unless I’ve missed
    it, there’s no way to see the actual comments (and there are plenty of them)
    in the discussion without going to the site. That would be nice.
     
  • Customized Group Home Page: I don’t want discussion to be the top
    item on the page. I want news to be there. But I can’t alter this. Nor can I
    put up a welcoming message or any type of reminder that discussions and news
    articles shouldn’t be self-promotional. Give me some options here.
     
  • Featured Discussion: No problem here! I just love that you have
    this feature allowing me to put a discussion at the top of the discussion
    list, if I so choose. Thanks!
     
  • Auto-Submit News: Our group is tied to our news web site, so I’d
    like to auto-submit our news items. No can do, as best I can tell. Let me
    submit a feed or feed as the list owner of items I think the entire group
    should see.
     
  • Allow For Moderated News Submission: As with discussions, as the
    list owner, I’d like to see and approve news items that are submitted, to make
    sure they’re not self-promotional.
     
  • Message All Members/Members Newsletter: This is crazy. If I want to
    message everyone in my group, my only option is to start a discussion or
    export their names for use with a mailing list program. I don’t want to export
    names. We run double opt-in for our mailing list software. When I export from
    LinkedIn to contact members, I have to explain that we’ve taken there names
    from the LinkedIn list and that if they don’t want future mailings, they need
    to unsubscribe from the group. And whenever we do a new mailing (which is
    pretty rare, maybe three or four times per year), we have to pull a fresh list
    of members. This should all run from within LinkedIn, so that members can
    directly control their communication preferences.
     
  • Block Competitive Ads: Seriously, my chief competitor gets to run
    ads for their conference targeting my group? Yeah, I’m not happy about that.
    Yeah, I know you need to make money. Still, let me block those ads — you can
    get ads from other people. Think I’m just whining? Go ask Google about
    backlash when anti-Proposition 8 web sites found that pro-Proposition 8 groups
    were running ads on their site. I should be able to block. And if I can’t
    block, then I might have to take my thriving community away from LinkedIn.
  • Google Buzz

  • Share/Bookmark

{ 2 comments… read them below or add one }

1 Andrea deVorhies July 3, 2009 at 6:18 am

Hi Danny – This is very informative. Thank you. It shares much of what it takes to manage a group, and makes me think twice about creating one!

2 pmXpat January 6, 2010 at 9:13 am

Danny,
I am in linkedin and do use to post articles.
From your standpoint, where those articles should go? Discussion? News?

Leave a Comment

Thinking of dropping your link spam? Consider this. Seriously, STOP & READ. The guy who runs Google's spam fighting team? I know him pretty well. In fact, it's sort of a joke between us to see what's the latest absurd link drop I can share. So if you want your site to be a poster child on his idiots wall -- and probably to encounter a Google penalty -- go ahead, drop your link. It's nofollow anyway, plus I do have built-in spam fighting and what gets past that usually gets nabbed in a few minutes to a few hours. So you got to ask yourself. Are you feeling lucky?

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