My access comes through Time Warner Cable, but for the past two days, things have been wonky. Then earlier this afternoon, I simply couldn’t connect at all (I’m using my Verizon wireless card right now). Turns out, it’s not just me. Apparently, many are having problems across Southern California.
You won’t find news of this right now at local papers like the LA Times or the Orange County Register. Indeed, right now, I can’t even find blogs reporting about it, much mainstream news sources.
Checking Time Warner’s site is no use, either. No notice is up on the home page, nor is Time Warner using its custom error page that shows when it cannot resolve a web site to keep me informed (it is, instead, continuing to show plenty of ads on that page).
So how do I know it’s not all my imagination? Twitter. Without Twitter, I might bit sitting around thinking it’s my router or something localized. But a search for Time Warner or RoadRunner brings up many reporting problems — along with the advice that using Open DNS might solve the current problem (see further instructions here).
I can remember way back years ago when AT&T had its network go down across the US, and no one could believe it. It took an hour or so for me, sitting in a major metropolitan newsroom, to confirm how far it had spread. If Twitter had existed then, I’d know within seconds.
I’m not one usually for the “this is so awesome” mojo about anything — but Twitter once again shows how important it has become both as a search and a society monitoring tool.
Postscript: Some news now from the San Fernando Valley Business Journal, with a statement:
“The Internet outage originally began (Dec. at 10:30 p.m. and lasted for one-and-a-half to two hours,” said a spokesperson. “Just after midnight the system was back up and running and then problems began around around 3:00 a.m. on Tuesday.”
Story goes on to say problems were still being experienced through today and that Time Warner is advising people not to reboot their computer or routers, which is usually the first thing done when this type of trouble happens. Not that, you know, Time Warner has posted this on their site or anything.
Postscript 2: From the LA Times, Lose your Time Warner Internet connection (again)? : You could try Open DNS.