Twitter Lone “News Outlet” Reporting Time Warner Cable Being Out In Southern California

by on December 10, 2008

in Internet

My access comes through Time Warner Cable, but for the past two days, things have been wonky. Then earlier this afternoon, I simply couldn’t connect at all (I’m using my Verizon wireless card right now). Turns out, it’s not just me. Apparently, many are having problems across Southern California.

You won’t find news of this right now at local papers like the LA Times or the Orange County Register. Indeed, right now, I can’t even find blogs reporting about it, much mainstream news sources.

Checking Time Warner’s site is no use, either. No notice is up on the home page, nor is Time Warner using its custom error page that shows when it cannot resolve a web site to keep me informed (it is, instead, continuing to show plenty of ads on that page).

So how do I know it’s not all my imagination? Twitter. Without Twitter, I might bit sitting around thinking it’s my router or something localized. But a search for Time Warner or RoadRunner brings up many reporting problems — along with the advice that using Open DNS might solve the current problem (see further instructions here).

I can remember way back years ago when AT&T had its network go down across the US, and no one could believe it. It took an hour or so for me, sitting in a major metropolitan newsroom, to confirm how far it had spread. If Twitter had existed then, I’d know within seconds.

I’m not one usually for the “this is so awesome” mojo about anything — but Twitter once again shows how important it has become both as a search and a society monitoring tool.

Postscript: Some news now from the San Fernando Valley Business Journal, with a statement:

“The Internet outage originally began (Dec. 8) at 10:30 p.m. and lasted for one-and-a-half to two hours,” said a spokesperson. “Just after midnight the system was back up and running and then problems began around around 3:00 a.m. on Tuesday.”

Story goes on to say problems were still being experienced through today and that Time Warner is advising people not to reboot their computer or routers, which is usually the first thing done when this type of trouble happens. Not that, you know, Time Warner has posted this on their site or anything.

Postscript 2: From the LA Times, Lose your Time Warner Internet connection (again)? : You could try Open DNS.

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{ 2 comments }

1 Alhan December 10, 2008 at 5:15 pm

Same thing happened the other day when Yahoo! went down momentarily. Twitter saved the day.

2 Inet sucks December 9, 2009 at 2:50 am

Same. Time Warner took a dive yesterday and now today. I called CS to report problems. They reset my cable modem yet the problems using tracert cmd reports the Exact same outages. Thankfully telling them I am a preogrammer and know my way around, skipped the “reinstall O/S or reset my router was not asked to do”. They reset my modem and I still have unresolved issues when a few days ago was just fine. I have a buisness acct. & recently recently got a mail, staing I we would be geting from 10 to 15/GBps. I generally use NNTP which could easily hit 1.18-1.2. Siure a boost up 3 more would be nice but in the mean time my tracert’s are full of “Request timed ouit”‘s now. A nice early Xmas kick the arse.. Modem reset (I have cable phone aswell), router powered off (I don’t want to fool around again with it’s settings as they all worked fine) nor need to reinstall o/s’s because the underlining problem is with them! I was playing online on my PS3 and met another player semi-local to me, cool! But he got knocked and then so did I at approximatly 12AM.. The inet connections are not how they were some days ago. And while I am on a rampage, why is TW still giving out 2007 version of the A/V suite?!? Well I called on that one a long time ago and their license to it is Not renewed. Shabby. So I bought Live OneCare which has been great but now MS wants to off it for their “free” A/V soon.. Talk about monopolys again… The shite gets deeper and deeper. I’m an old-school cpu user from the 70′s and yes i know crap happends, but this is lame by all partys. Get your act together and as SO many people are on the inet today, the “enthusiast” in me is croaking as the years chrun with promised “upgrades” whilt knocking us down as they “implement” these new “services”. I find it disgusting the practices today by the industry. My big question is WHY? The backbone is curving to distort the end user. Plainly said “this sucks”…

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